Unified Communication offers business process integration, i.e. to
simplify and integrate all forms of communications in view to
optimize business processes and reduce the response time, manage
flows and eliminate particular device and media dependencies.
Unified Communication allows an individual to send a message on one
medium and receive on another. It should be possible to easily
transfer any activity or message to another medium. For example, one
can receive a voice mail message and choose to access it through
email or mobile phone.
The AdvanceIP system
provides real time Unified Messaging allowing users to access
messages of any type from any medium including telephone, email,
softphone, mobile phone and web.
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